Privacy Policy

1. Who We Are and What This Document Covers

The Website (hereinafter — the “Platform”) is owned by Individual Entrepreneur Kakhaber Kapanadze. These rules explain how we collect, use, and process the Personal Data of Platform Users.

We use the Personal Data you provide to improve the service and the Platform. By using the Platform, you consent to the processing of your Personal Data in accordance with the procedure prescribed by law, for the purposes set out in this Privacy Policy.

2. What Types of Data We Collect

The data we collect may include (including, without limitation, the following):

• Personal identification data (first name, last name, email, address, phone number, photo, etc.)
• Your IP address
• Time of visit
• Type of internet browser and the type of device on which that browser is used
• Date and duration of the visit
• Bank account details
• Place of departure and destination
• Start time of travel
• Tour Operator identification document
• Driver’s license
• Insurance policy
• Information regarding criminal convictions
• Location and travel route
• Transport data, including but not limited to: vehicle registration number, vehicle color
• Transportation data, including but not limited to: vehicle registration number, vehicle color
• Professional performance and ratings

3. How We Obtain Your Data

You provide most of the information we collect directly to us. We collect and process data when you:

• register/create an account on our Platform and use the Platform service;
• voluntarily complete a user survey or provide us with feedback by email or other means;
• otherwise use the Platform and/or the services we offer.

The above list is not exhaustive, and in the course of interacting with the Platform, we may also obtain Personal Data from other indirect sources.

4. Purposes for Which We Use the Data

We process data in order to be able to:

• provide the service and manage your account/profile;
• send special offers by email about our services and products;
• administer the Platform technically and develop it;
• other cases provided for by this Policy.

5. Data Protection and Retention Period

We implement all reasonable technical and organizational security measures to protect your Personal Data obtained through the Platform from unauthorized access, use, loss, or destruction.

We store Personal Data in accordance with the procedure established by applicable law and for as long as necessary to achieve our purposes (e.g., advertising purposes, service improvement, etc.). When the purposes set out in this Policy no longer exist, we will delete/destroy your Personal Data.

6. Your Rights Regarding Personal Data

It is important to us that you are confident that your data is processed and stored in compliance with the highest security standards. We also respect Users’ rights in the area of personal data protection. Any Platform User has the right to:

• Right to Rectification — request that we correct information that you believe is incorrect or inaccurate; and request that incomplete information be completed.
• Right to Erasure — subject to certain conditions, request deletion of your Personal Data.
• Right to Restriction of Processing — subject to certain conditions, request restriction of the processing of your data.

Upon receipt of a request, we shall respond within 10 days.

7. Cookies — What They Are and Why We Use Them

Cookies are small text files stored in your browser. When you access the Platform, cookies help the system remember you and store information about how you used the Platform during each visit, so that the Platform can better adapt to your needs.

Therefore, when you access the Platform, we may automatically obtain information by using cookies or similar technologies. For additional information, you may visit: allaboutcookies.org.

8. How We Use Cookies

We use cookies in order to:

• observe visitor traffic on the Platform and their navigation patterns;
• monitor the Platform’s effectiveness and continuously improve it;
• tailor the Platform to the User and enhance the User experience;
• otherwise improve the services we provide.

9. What Types of Cookies We Use

In general, there are many types of cookies; however, we use the following:

• Functionality Cookies — store information about your preferences so that the Platform can be adapted to your interests. For example, they may remember your selected language, the location from which you accessed the Platform, frequently viewed products, and other information.
• Advertising Cookies — used for information related to your visits (what you viewed, which links you followed, information about your browser/device/IP address). In some cases, we may share such information with third parties for advertising purposes.

10. Managing Cookies

You may configure your browser/interaction with the Platform so that cookies are not used. The website referenced above (allaboutcookies.org) also provides information on how to delete cookies from your browser.

Please note: if cookies are disabled, certain Platform functions may not work fully.

11. Links to Other Websites

The Platform may contain links to third-party websites. Our Privacy Policy applies only to our Platform. When you navigate to another site, please make sure to review that site’s privacy policy.

12. Policy Updates

Our company periodically updates the Privacy Policy as necessary to ensure compliance with applicable laws and principles. Updates will be reflected on the Platform.

13. How to Contact Us

If you have questions regarding the Privacy Policy or the information collected, or you wish to exercise your rights regarding Personal Data, please contact us:

• Tel: +995 595 24 42 74
• Email: triptogeorgia.ge@gmail.com